1. Can I buy the items listed on alhoush.com?

​Yes, you can. All you have to do is add the item to your cart and then proceed to checkout. You will then receive an email from us that calculates the additional shipping costs and you can proceed with a secured payment via Paypal.

2. How long does it take to receive an item?

​Depending on the size of the item, and because alhoush.com might be required to send you the item by cargo, it can take up to four weeks for you to receive your purchased item.

3. Can I return an item if it is damaged?

​Yes, you can return an item only if it is damaged and within 48 hours of receiving it. Alhoush.com shall reimburse the full amount minus the shipping costs.

4. Are the items on alhoush.com authentic?

Yes, they are. In fact, with your shipment you will receive a certificate of authenticity from alhoush.com attesting the item's authenticity.

5. Is my personal information secure?

Alhoush.com takes the issue of security very seriously. Not only will your payment be executed through the Paypal payment gateway, which is one of the most secure payment methods on the internet, but alhoush.com itself follows the highest international standards of security for its users.

 

6. I’m an artist or designer, how can I join alhoush.com and sell my items?

Alhoush.com is open to all artists from the Arab world. This does not necessarily mean that they have to be “ethnically” Arab. Nor does it mean they have to be physically residing in the Arab world, as indeed, many of the artists and designers who joined alhoush.com are Arab residents of Europe or North America. To become an alhoush artist, simply click here and fill out the form. A committee will review your work and assess it based on the following criteria:

 

  1. Salability: since alhoush.com's primary way of empowering the artist is by selling his or her work, it is important that the work produced can be easily sellable across international markets.
     
  2. Innovation: while it is fully understandable that artists learn from each other and in many instances follow certain schools of art, it is of paramount importance in the selection that the artist demonstrates a certain degree of innovation in their production, rather than the mere replication of others' works.
     
  3. Potential: alhoush.com (and its supporters sponsors) invest a great deal of time and money in assisting the artist and promoting their work etc., so it is highly important that the artist selected has a high potential to grow and even become regionally or internationally recognized (i.e. the best return on investment for alhoush.com).
     
7. Can I share a story or art video or work on alhoush?

By all means, please do so on our Café and Forum section. Active participants, not only get a chance to be considered as alhoush artists, but may be invited to participate in Alhoush’s International Expo.